Coffee & Brewing
What grind options are available?
We offer both whole beans and ground options in our store. Choose whole beans for maximum freshness and the ability to grind to your preferred consistency, or opt for ground for added convenience.
What brewing methods work best with GoldRoast coffee?
Our coffee is versatile and works well with various brewing methods, including:
- Drip coffee maker
- French press
- Espresso machine
- Pour-over
- Moka Pot
- Cold brew
How should I store my coffee?
To maintain freshness, store your coffee in an airtight container in a cool, dark place. Avoid refrigeration or freezing, as moisture can affect the flavor.
How long does GoldRoast coffee stay fresh?
For the best taste, we recommend consuming your coffee within 4-6 weeks of opening. However, our sealed bags keep it fresh for several months.
General Questions
What makes GoldRoast Coffee special?
GoldRoast Coffee is crafted from premium, Specialty Grade Craft Coffee beans sourced from the finest farms in South and Central America. Our small-batch roasting process in the USA ensures superior quality, freshness, and consistency, delivering a rich and flavorful coffee experience in every cup.
Where do you source your coffee beans?
We carefully select our coffee beans from South and Central America, regions known for their exceptional coffee-growing conditions and rich flavor profiles.
How is GoldRoast coffee roasted?
Our coffee is small-batch roasted in the USA by expert roasters who ensure each batch is crafted for optimal freshness, flavor, and balance.
Is GoldRoast coffee organic?
While some of our blends may contain organic beans, we focus on high-quality, Specialty Grade coffee that meets strict quality standards. Check individual product descriptions for specific details.
Is your coffee freshly roasted?
Yes! We roast in small batches to guarantee maximum freshness. Your coffee is shipped shortly after roasting so you can enjoy the freshest flavors.
Subscriptions & Discounts
Do you offer coffee subscriptions?
We’re working on launching a subscription service soon! Stay tuned for updates.
Are there any discounts for bulk orders?
Yes! If you’re interested in purchasing large quantities, please contact us for special pricing.
Do you offer a loyalty program?
We are working on a loyalty program to reward our valued customers. Sign up for our newsletter to be the first to know when it launches!
Ordering & Shipping
How can I place an order?
You can order directly from our website at GoldRoast.store. Simply select your favorite coffee blend, add it to your cart, and proceed to checkout!
Where do you ship?
We currently ship within the United States. International shipping options may be available soon.
How long does shipping take?
Orders are typically processed within 1-2 business days and shipped via standard shipping, which takes 3-7 business days depending on your location.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its journey to your doorstep.
Do you offer free shipping?
We occasionally offer free shipping promotions. Sign up for our newsletter to stay updated on special offers!
Returns & Customer Support
What is your return policy?
We offer a 30-day return policy for unopened packages in good condition. If there’s an issue with your order, please contact us, and we’ll make it right! Your satisfaction is our priority.
What if I receive the wrong order?
If you receive the wrong product, please reach out to our customer support team at support@GoldRoast.store, and we’ll resolve the issue as quickly as possible.
How can I contact customer support?
You can contact us via email at support@GoldRoast.store or through our contact form on the website. We aim to respond within 24-48 hours.